AI Agent for Diamond Business
RLY started on a diamond trading desk. Clients in four time zones, suppliers on three platforms, every deal moving through chat. We built an AI agent that handles the typing — so you handle the deciding.
It replies to WhatsApp, Telegram, Instagram, and WeChat inquiries in your own voice — 24/7, self-hosted, no client data on our servers.
Get started →A buyer in Surat messages at 11 PM. A retailer in New York needs a certificate number before noon their time. RLY replies immediately, in your tone, while you sleep.
WhatsApp is where your suppliers are. Instagram is where new buyers find you. Telegram for some, WeChat for others. RLY covers all four from a single dashboard.
Clients recognise canned responses. RLY trains on your real conversations — it learns your way of quoting a price, confirming an order, or deflecting a lowball — and replicates it.
Your client list is your most valuable asset. RLY runs on your own server. Conversations never leave your infrastructure.
RLY handles the routine: availability, certifications, shipping timelines, follow-ups. When a real negotiation needs your eye, it flags you.
An AI agent for diamond business is a trained AI model that handles client inquiries, price requests, availability checks, and follow-ups on WhatsApp, Telegram, and Instagram — automatically, in the owner's own communication style. RLY is purpose-built for this use case.
RLY trains a private model on your existing WhatsApp and chat conversations. It learns your tone, your standard responses, your product knowledge. Once deployed, it replies to new inquiries 24/7 on your behalf — across WhatsApp, Telegram, Instagram, and WeChat.
Yes. You configure RLY with your catalogue, price lists, and response rules. It answers standard queries (4Cs, sizes, certifications, availability) automatically and escalates complex negotiations to you.
RLY is fully self-hosted on your own server. Your client list, conversation history, and business data never leave your infrastructure. No third-party cloud storage.
WhatsApp (most commonly used by diamond traders globally), Telegram, Instagram DMs, and WeChat. All from one dashboard.
A chatbot uses fixed templates that clients can immediately identify as software. RLY trains on your actual words and replies the way you would — so clients get personalised, natural responses even when you're unavailable.
Running a diamond or jewellery business and want to see RLY handle your actual message threads? Send us a message — we will tell you honestly if it fits.